eLearning Support Office Hours

Do you have questions about Carmen? Want to utilize Top Hat in your classroom? Need to create a Mediasite recording? ODEE’s eLearning Support Team will offer office hours, both virtual and in-person, this spring semester to better assist you. 

Virtual hours are great if you’re located at a regional campus, currently on sabbatical or just unable to make it to main campus. These sessions will be hosted through CarmenConnect every other Thursday and provide one-on-one guidance regardless of location. Prefer to work face to face? BYOD (Bring Your Own Device) to the Enarson Digital Union for in-person hours, every other Wednesday.

During the two-hour weekly events users will be given expert support for ODEE systems including Canvas, Carmen, CarmenConnect, CarmenWiki, Mediasite, Research in View, Top Hat and U.OSU.


Be prepared. Review the File Virtual Office Hours Prep or File In-Person Office Hours Prep to make sure you get the most out of your meeting.

If you are unable to attend any of the sessions and still have questions, contact the eLearning support team at carmen@osu.edu.


10 a.m. - 12 p.m., via CarmenConnect

  • February 18
  • March 3, 17 and 31
  • April 14 and 28



1 - 3 p.m., in Enarson Digital Union

  • February 24
  • March 9 and 23
  • April 6 and 20
  • May 4