Every day , university support staff and faculty talk about the technology they use, especially CarmenCanvas. Exchanges cover quirks of the system, changes, unknown functionalities and often wish lists of how the university community would like to see the system adapt or develop. Until now, faculty...
When we set out to improve our Carmen (Canvas) support resources for spring 2017, our first step was gathering feedback from the users. We asked instructors questions about awareness of our support service offerings, effectiveness of these services and what new services would be helpful....